Help centre

Help centre

Types of stay

Am I able to register a Locke property as my permanent residential address? All properties

Does Locke accept hen or stag party bookings? All properties

Are Locke hotels dog friendly? All properties

Can I book a viewing? All properties

Can I bring my cat, or any other kind of pet? All properties

Can I charge my stay to a company credit card? All properties

Can I leave my dog in my room? All properties

Can I pay monthly, or is an upfront payment required? All properties

Can I rent your apartments unfurnished? All properties

Can I request a specific apartment number for my long stay? All properties

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Looking for something else?

Making a booking

The booking process. Rates, promotions, terms and conditions and all that fun stuff.

My booking

Managing your booking. Cancellations and amendments, add-ons, and your account.

Arrival and departure

How, when and where to go to check in and check out. Travel, parking, timings and more.

Types of stay

Info about specific types of stay. Long stays, group stays, pet stays and more.

Property information

On-site facilities and amenities, food and drink, and what you'll find in your apartment.

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