Locke de Santa Joana Marquês de Pombal | Central Lisbon

You'll need to collect your apartment keys from the front desk when you arrive. Our House Hosts will be on hand to welcome you, provide your access key cards (one per person) and any further information you require. 

If you've checked in online before you arrive, your keys will be ready for you as soon as you arrive (no queuing necessary).

Additionally, Beckett Locke offers self-check in at kiosks located in reception, where you can sort your own key.

You can collect your keys any time after your check-in time (4pm as standard).

If you've booked an early check-in, you'll have access to your apartment from 2pm. If not, you can add this to your booking for £/€10. This can be booked through our Live Chat below:

Chat to us.

Arriving even earlier? We can store your bags for you. For more info, check out this FAQ.

Locke welcomes guests and their furry friends for stays at all properties for a one-off fee of £40.This cost includes deep-cleaning, plus toys and treats, a dog bowl and door hanger to use during your stay, and is available at all Locke properties, in all apartment types.

However, we do have some house rules, to keep you, your dog, and our other guests happy:

• One dog per room
• Dogs 20kg and under 
• One flat fee of £40 per dog stay (includes deep cleaning, treats and toys).
• All guests with pets must sign the Locke Pet Waiver form when checking in
• A dog bowl and furry friend door hanger are provided as part of the package, but are to be left at the property upon check-out
• Dog beds are available on request (but not guaranteed). 

We reserve the right to ask any guests with pets to leave if the pet is causing damage to the room or is causing a nuisance to other guests.

If you're planning on bringing a dog along with you, please let one of the team know via Live Chat.

Chat to us.

For more info, head to our dog friendly accomodation page.

Yes. Our co-working spaces are open to guests and the public, first come first served.