Help centre | Arrival and departure

What time is check in?

Standard check in: Our standard check in time is 4pm at all of our Locke aparthotels. Our front desks are manned 24/7, so you can arrive at any time after this. If you're planning to arrive later than 11pm, please let us know in advance, as a House Host may need to unlock the main doors for you.   

Early check in: If you'd like to get the keys a little earlier, early check in at 2pm is available for an additional fee of €10/ £10/ 12 CHF, subject to availability*. To avoid disappointment, book your early check in when making the booking. If requested closer to arrival, we recommend checking with the property at least 48 hours before arrival to ensure early check in is still available. This can be booked through Live Chat.

If you're a member of the Locke Community and book using your promo code, you'll get early check in added automatically to every stay. You can join the Locke Community here.