Help centre | Property information

What are the house rules?

We know feeling at home and feeling safe go hand in hand, and we also believe the best communities are built on kindness. That’s where these guidelines come in.

Be safe.

Fire safety.

We do all we can to keep you safe. Help us (and avoid a hefty fine) by:

• Not touching or tampering with safety equipment or procedures.
• Not smoking or vaping anywhere in the property (ask our House Hosts where to go instead).
• Not burning candles or incense.

Just so you know, if you ignore these rules you will be fined and we may ask you to leave.

Visitors.

Your friends are our friends, but even we have boundaries:

• Four’s company, five’s a crowd – no more than four people in your apartment, please
• No more than two people sleeping in each double bed.
• No visitors after 10pm or before 8am.
• Collect your deliveries from reception (just make sure they’re labelled with your name and apartment number).

Criminality.
It’s simple: if you commit a crime or are suspected of committing a crime (including malicious damage), we’ll report you to the authorities and ask you to leave.

Hygiene.
We want Locke to feel like home. Treat it like one by:

• Keeping your apartment clean and tidy.
• Getting rid of food waste (who likes waking up to a bad smell? Not us!).
• Get in touch with housekeeping if you need them.

Gym Safety.
Kudos for effort. We only ask for a little more:

• If the equipment stays in shape, so you do – please use safely and considerately.
• Have you read and signed a disclaimer? If not, please  use at your own risk.
• No visitors (even PTs or clients, sorry)

Security.
Our Team, CCTV and Access Control system run a tight ship to keep you safe. That’s why:

• Under-18s are welcome with an adult family member.
• We’ll ask for photo ID when you check in.
• If you lose your key, we’ll ask for photo ID before giving you a new one.
• We only hand out one key per guest.

Damage.
We’re proud to call Locke home and want you to be, too. So:

• We’ll take a pre-authorization of your card when you check in.
• Let us know about any breakages, spillages, or otherages before you check out.
• Don’t stick anything to the walls.

Be kind.

Noise.
Banging tunes and lively conversation are great, unless you’re the person next door.

• Keep all noise (TVs, music, voices) to a minimum between 10pm and 8am. Our team will be in touch if we need you to turn it down.

Smoking.

• We don’t allow smoking or vaping anywhere on the property; ask our House Hosts where you can go instead.
• Be considerate: don’t blow smoke or vapour into our or our neighbours’ buildings.

So you know, if you ignore these rules you will be fined €/£/CHF240 and asked to leave.

Odours.
Take a sniff of our studios – fresh, right? Keep it that way by:

• Using the extractor fan when you’re cooking.
• Getting rid of food waste regularly.
• Calling housekeeping if you need them.
• Keeping your apartment clean and tidy.

Respect.
Treat others, the community and our team as you’d like to be treated. That way everyone’s a winner.